Contact Us

Contact Us

We’d love to hear from you! Whether you have questions about a product, an existing order, shipping, returns, or general inquiries, our customer support team is here to help.

Customer Support

Our dedicated customer support team strives to respond to all inquiries within 1 business day.

Business Address

Imstorz
12 Krebs Road
Plainsboro, NJ 08536
United States

Customer Support Hours

Day Hours
Monday 9:00 AM – 5:00 PM EST
Tuesday 9:00 AM – 5:00 PM EST
Wednesday 9:00 AM – 5:00 PM EST
Thursday 9:00 AM – 5:00 PM EST
Friday 9:00 AM – 5:00 PM EST
Saturday Closed
Sunday Closed

How Can We Help?

Our support team can assist you with:

  • Product information and recommendations
  • Order status and tracking
  • Shipping questions
  • Returns and refunds
  • Damaged or incorrect items
  • General customer inquiries

Frequently Asked Questions

When will I receive a response?

We aim to respond to all emails within one business day.

Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number via email.

How long does shipping take?

Orders typically require 4–5 business days for processing and 7–14 business days for shipping, for an estimated total delivery time of 14–25 business days.

Stay Connected

We value every customer and appreciate your trust in Imstorz. Your satisfaction is our priority, and we are committed to providing responsive customer service and a secure shopping experience.

Thank you for choosing Imstorz.
We look forward to serving you.